ITIL® 4 Strategic Leader
ITIL SL recognizes the value of ITIL, not just for IT operations, but for all digitally-enabled services.
Becoming an ITIL 4 Strategic Leader demonstrates that the you have a clear understanding of how IT influences and directs business strategy. To obtain the designation ITIL 4 Managing Professional or ITIL 4 Strategic Leader, you must complete all modules in each stream, with ITIL Strategist Direct, Plan and Improve being a universal module for both streams.
This module provides individuals with the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction. The module covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization’s advantage. It will provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility.
ITIL 4 Strategist Direct, Plan and Improve is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It will cover both practical and strategic elements. Therefore, it is the universal module, that will be a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams.
Accredited training for the ITIL Managing Professional modules is mandatory to enable full understanding of the core material. All modules have ITIL 4 Foundation as a pre-requisite.
Enrolment Requirements
This certificate requires that you earned ITIL 4 Foundation, as a prerequisite, and that you have a minimum of three years of IT managerial experience.
Career options for this course.
- Service Desk Analyst
- Data Support Technician
- Help Desk Tech
- Desktop Support Administrator
- Technical Support Specialist
- End User Computing Technician
- Field Service Technician
- Associate Network Engineer
- System Support Specialist
Disclaimer:
Adept Solutions offers authorized instructor led PRINCE2® training and certification solutions that ensure that attendees gain a solid understanding of Project Management as well as the PRINCE2® methodology.
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